Products & Tools


It is essential that every part of the external pipework on an air source heat pump is insulated and sealed correctly.
This means using high-quality materials, being time-efficient and providing a top-class experience for your customers.
Our range of Primary Pro insulation products will provide maximum efficiency, protecting COP & SCOP with quality professional products.

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Primary Pro Insulation

28mm x 19mm (1m length) AS022

35mm x 19mm (1m length) AS033

42mm x 19mm (1m & 500mm lengths) AS042 (1m) AS43 (500mm)

22mm x 25mm (1m length) AS045

External pipe insulation is vital for the efficiency of air source heat pumps.

Until Primary Pro became available, it was difficult to install, seal and maintain external air source heat pump pipework insulation, as it was not water/moisture and many are not UV protected out of the box.

Primary Pro is made for professional installers to help them install and seal easily and efficiently in all weather.

Moisture/water and UV protection out of the box and all the sizes needed to insulate external pipework and all the external fittings.

Simple to seal all joints, fittings and the heat pump itself with our Unique Bond and Seal to keep heat in and moisture out.

We made our 28mm with 25mm thick insulation to help professional installers as they can use the same core bit and clips as the 28mm x 19mm.

Primary Pro Insulation Jacket

Primary Pro Insulation Jacket for Intatec Antifreeze Valves

Insulating and sealing the external pipework any external fittings is of paramount importance, not only for the efficiency of the heat pump and system but also to protect the external fittings from the elements.

The first manufacturer to approach us was Intatec, we worked with them to provide an insulation solution for their external heat pump products.

Installers fitting Intaflex hoses asked us to make insulation jackets for other Intatec external fittings like antifreeze and lever valves, as they wanted to ensure the external pipe and fittings were properly insulated and sealed.

These pre-made jackets help on-site when time and the weather are not on the Pro installers side.

Jacket for the 1″ / 28mm Inta Antifreeze valve AS32
Jacket for the 1 1/4 ” / 35 mm Inta Antifreeze valve AS52

Primary Pro Insulation jacket

Primary Pro Insulation Jacket for Intatec Flat Face Lever Valves

Insulating and sealing the external pipework but also any external fittings is of paramount importance, not only for the efficiency of the heat pump and system but also to protect the external fittings from the elements.

The first manufacturer to approach us was Intatec, we worked with them to provide an insulation solution for their extternal heat pump products.

Installers fitting Intaflex hoses asked us to make insulation jackets for other Intatec external fittings like antifreeze and lever valves, as they wanted to ensure the external pipe and fittings were properly insulated and sealed.

These pre-made jackets help on-site when time and the weather are not on the Pro installer’s side.

Jacket for the 1″ / 28mm flat face lever valve AS33
Jacket for the 1 1/4 ” / 35 mm Inta flat face lever valve AS53

Primary Pro Sleeve

Primary Pro Sleeve

Sleeving insulated pipework through the wall to protect from debris/acids in the cement and moisture has been a real issue. The problem is currently available plastic pipework is either too small or too large. Our solution is to make Pro Sleeves for the job

22mm, 28mm  insulated pipework for the Primary Pro Sleeve PS028
35mm  insulated pipework  for the Primary Pro Sleeve PS035

Primary Pro Sleeves can be fitted and sealed using our patented Bond & Seal to prevent heat loss and moisture ingress.

Waste Water Insulation

Our Condensate Pro insulation is ideal for insulating waste pipes from heat pumps to route waste to a drain or soakaway.

Air source heat pumps produce a lot of waste water when in defrost mode.

If the external waste pipe is not insulated, sealed and terminated correctly, this will freeze and could cause an issue with the heat pump.

Our Condensate Pro insulation is made to protect external waste water pipework and has proved itself over the years, protecting hundreds of thousands of external condensate waste pipes from gas boilers.

Moisture/water and UV protected out of the box, our Condensate Pro insulation helps heat pump professionals insulate to protect the heat pump and heating system.

35mm x 13mm comes in one meter length and is easily sealed with our unique Bond & Seal.
35mm x 13mm x 3 in a box IG001
35 x 13 x 1m length AS111

PPS Bond & Seal 290ml tube AS001

It is vital that every part of external pipework and fittings are sealed, also sealing the Primary Pro insulation to the heat pump as sealing is as important as the insulation.

This prevents heat loss and stops water moisture from getting in, which will affect the insulation and efficiency of the heat pump and heating system.

We have produced our very own unique Bond & Seal in 290ml tubes to fit a mastic gun.

The deep black colour blends seamlessly with the insulation, creating a perfect seal.

Our Bond & Seal is flexible, it expands and contracts with heat and cold.

Watch the video to see how easy it is to use Bond & Seal.

Rubber lined clip 28mm

Rubber-Lined Clips for Primary Pro Insulation

To maximise energy efficiency and minimise heat loss, clips must be fitted on the outside of Primary Pro insulation.

This will maintain efficiency and stop water ingress that could deteriorate the insulation from the inside, resulting in reduced insulation efficiency.

Clipping on the outside helps maintain the insulation.

Rubber lined clips are essential in hot weather as the metal clip could get hot and stick to the insulation.
The rubber lining helps to prevent this.

We have made our rubber lined clips for 22mm, 28mmPrimary Pro insulation AS008
35mm Primary Pro insulation AS033

Primary Pro Easy Fix AS050

Primary Pro easy-fix backplate. The easy-fix is at least five times faster to fit the clips to the wall and has multiple fixing points, which help fit all your clips when time and the weather are not on your side.

Also, it is safer when working at heights using our Easy fix, which means less time on the ladder or tower scaffolding.

It’s essential to have the clips spaced off the wall to allow air movement around the insulation in all seasons and temperatures. It also aids maintenance and recoating when required.

Not supplied with the end caps to allow water to drain away easily

Length 200mm ( 10mm tolerance due to cutting )

Recommend using Galfroid paint to protect cut edges and maintain as needed.

Backplates

35mm Primary Pro insulation AS033

To maximise energy efficiency and minimise heat loss, clips must be fitted on the outside of Primary Pro insulation.

This will maintain efficiency and stop water ingress that could deteriorate the insulation from the inside, resulting in reduced insulation efficiency.

Clipping on the outside helps maintain the insulation.

Rubber lined clips are essential in hot weather as the metal clip could get hot and stick to the insulation.
The rubber lining helps to prevent this.

We have made our rubber lined clips for 22mm, 28mmPrimary Pro insulation AS008
35mm Primary Pro insulation AS033

Primary Pro Maintenance Coat

Maintenance Coat IG005

Once Primary Pro insulation has been fitted and sealed correctly, it will need to be looked after throughout the lifetime of the heat pump installation. Maintaining Primary Pro insulation is simple.

During the annual service of an air source heat pump & system, the heat pump professional will make sure the insulation and seals provide protection against moisture and water ingress ensuring continued UV protection.

We advise to recoate every 3 to 4 years, but many heat pump engineers are recoating on an annual service.

Good professional installers like to leave an installation looking immaculate, many have been using the maintenance coat once the air source heat pump is fitted to recoat over any brick dust or marks.

Our Primary Pro – Condensate Pro maintenance coat is available in 250ml tin, it’s water based, making cleaning the brush after use easier.

Primary Pro Sealing Ring

Like all other areas of insulating external pipework, sealing around the insulated pipe as it passes through the wall is just as important.It’s important for three reasons:

  • Provides an airtight seal for energy efficiency, stopping cold drafts from getting in and heat getting out
  • Prevents insects from getting into the cavity wall/property
  • Stops moisture/damp penetration reaching the internal of the property

This seal has to be made correctly, it can be fiddly and time-consuming to make a quality-looking seal to the customer’s home.

We have made a sealing ring that makes sealing external walls simple, coupled with our Primary Pro Grinder Head to flatten any uneven surfaces. It makes a 4mm indentation to the external wall to give a flush sealing surface. This saves time and makes an energy-efficient seal, it looks fantastic on a customer’s property.

Primary Pro Grinder Head

Primary Pro 100mm Grinder Head

Grinder Head to flatten any uneven surfaces. It makes a 4mm indentation to the external wall to give a flush sealing surface. This saves time and makes an energy-efficient seal, when just using  Our Primary Pro Bond & Seal or fitting the Primary Pro Sealing rings wich make the perfect look and seal the customer’s property.

78mm-Diamond-Core

78mm Diamond Core Bit

78mm Diamond Core bit to core the perfect hole size to fit the Primary Pro 22/28 sleeve

 

91mm-Diamond-Core

91 mm Diamond Core Bit

91mm Diamond Core Bit to core the perfect hole size to fit the Primary Pro 35mm sleeve.